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FAQ

 

Payment & Shipping

​How Do I Place An Order?

To place an order, you can simply send us a message through the form on our Order page. Once you have submitted this we will send you a confirmation email. 

 

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Payment

At the moment we offer payment via direct bank deposit. Our bank account details are:

Cushla & Co

02 0256 0083460 000

Please use your full name as the reference. 

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​Shipping 

All our orders are packaged carefully and shipped safely via NZ Post. When you contact us to place and order we will confirm the shipping cost, which will depend on the product types and quantity. Cushla & Co does not currently offer international shipping. 

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Returns & Refunds
We do not provide refunds for change of mind purchases. In the unlikely event that you receive a faulty product we will ask that you return this to us, where we will assess and send out another item if required.  

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Do You Offer Wholesale?

If you have a store and would like to stock our candles, we'd love to hear from you! If so, please get in touch with us at cushlaandco@gmail.com and we can discuss further. 

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